Alltek Restoration Provides 24/7 Emergency Services

Emergency Services

We are here to help when you need it. Providing first response to your needs 24/7. Our team will be dispatched to your loss, will assess the damages, explain the course of action required and with your approval start immediately preventing further loss and damages.

The post-loss condition of a structure or dwelling can vary and is specific to each type of loss and the severity of the damage that has occurred. Determining the cause of the loss and the affected area is the first step and often most important. How and what steps are taken can have a significant impact on further damages and what is necessary to prevent or limit further damages to a structure. Alltek Restoration, Inc. provides all emergency or temporary services which your property may require.

Board Up Services

Are very common requirements after storm or fire losses. The damages caused by the actual fire and tactics use to extinguish can leave your property with broken or blown out windows, burnt doors or broken doors, ventilation holes in roofs, and structural deficiencies all of which leaves the property open to access, in distress, and insecure. We will secure all loss related openings with temporary measures securing the property and temporary structural repairs to help prevent further damages.

Temporary Weather Proofing

Your property may require temporary weatherproofing as a result of a loss. Both storm and fire damages can leave your property exposed or vulnerable to weather elements which will cause further damage to your property. Preventing additional damages is key as secondary damages can exceed the preliminary damages.

Content Services

Depending on the type of loss and severity will determine what needs to be done.

Services can include the following: manipulation, both salvageable and non-salvageable / total loss inventory, packing for on or off-site storage, cleaning and restoration, and pack back after repairs.


Mitigation Services

Includes initial loss assessment, determination of cause and source, water category / classification, moisture mapping, and determining the affected areas that require structural drying. Removal of both salvageable and non-salvageable building components, and the placement of required drying equipment as well as monitoring the drying progress until completed. After the drying process, repairs may proceed.

Temporary Utility Services

After a loss, a structure's utilities can be interrupted or shut off until safe operation and use can be confirmed. All utilities are subject to interruption which can make your home uninhabitable or unsafe. After a fire, if the electrical system is damaged emergency personnel will have the utility provider interrupt service to prevent the risk of injury and further structure damages. We can provide emergency repair or provide temporary utilities that are required so repairs may begin.

An Overview of Water Damage Classifications and Categories

Water damage comes in a variety of forms that can be merely annoying or potentially dangerous, depending on the source of the flow. Today, we will go over the general categories of water leaks, the type of damage they can cause and the recommended steps to treat them. Water damage is split up into various categories and classifications according to standards set by the IICRC.

Category 1 (Clear Water)

This type of water damage occurs when a pipe or appliance springs a leak or overflows when left on unattended. Fortunately, in these types of situations, the water is usually clean and does not pose any real risk to you immediately. Clean water damage typically is an issue for the surrounding environment, such as carpets, books and other belongings which are not waterproof and may need restoration work done if the flooding happens over a long period of time. Additionally, water damage can potentially lead to more severe issues such as mold growth that will need the attention of a professional mold inspector and remediator.

Category 2 (Grey Water)

Gray water damage involves some degree of contamination, whether it's physical, biological or chemical. In layman's terms, gray water is dangerous but not hazardous and needs some form of remediation in order to ensure that the environment is properly restored for human inhabitation. The most common household gray water situations come from toilets, dishwashers and washing machine leaks, where detergents or food particles are mingled in with the water supply. Gray water, like clean water, may also cause mold damage in unattended situations and can also potentially lead to other structural issues depending on the type of contaminant in the water.

Category 3 (Black Water)

This is the most uncommon form of water damage as well as the most dangerous. Black water contains extremely unsanitary agents including bacteria and fungus, and contaminate all surfaces it touches. Black water damage is usually caused by natural disasters such as storms and floods, where debris is washed into the water, or from ruptured sewage lines or septic tanks. This type of water damage must be handled by a professional restoration firm and potentially the state environmental protection agency, as the consequences of leaving the situation untreated or improper treatment can be devastating to many others besides the property owner.

In addition to the types of water damage, there are also various classifications to specify the rate of evaporation for a water damage scenario. This information is subsequently utilized by the technicians to determine the proper method of dryout and an approximate timeline.

Class 1 (Slow Evaporation Rate)

This is the most benign level of water damage in which only a part of a room or area is affected, or the materials involved are relatively low permanence or porosity such as particle board, structural wood or plywood. In these situations, there is usually a minimal amount of moisture absorbed by materials and restoration time is typically fast.

Class 2 (Fast Evaporation Rate)

This class generally involves an entire room, or flood damage where water has wicked up to 24 inches on the wall. Moisture can be present in the structure as well. These scenarios are middle of the road as far as the work and time involved.

Class 3 (Fastest Evaporation Rate)

Class 3 situations commonly involves water that comes from above, either from an upstairs room or outside during heavy rain. In these scenarios, water has saturated more than 24 inches above the wall, posing severe structural risk and potential damage if not immediately addressed.

Class 4 (Specialty Drying Situations)

In this class, the surrounding structure and materials have very low permance/porosity, causing water to remain in saturated pockets throughout. Examples include hardwood, brick, concrete or other materials that do not have a high amount of absorption rate for moisture. These scenarios require very specific low humidity and ventilation solutions in order for water to be effectively removed.

While the class and categorization of a water emergency can usually be quickly inferred, be sure to double check with your water technician when they arrive on site to get the full scope of the situation after a professional inspection has been conducted. Your technician should be able to provide you with an approximate estimate of the timeframe, as well as details on the exact work that needs to be done to bring everything back up to speed. We will cover the various methods of water damage restoration in our next article so be sure to stay tuned!

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What Are the Steps Involved in a Water or Flood Restoration Service?

Water or flood damage can lead to a range of issues, from excessive house humidity levels to structural damage to mold growth. Find out how a professional disaster restoration specialist can help you get your home get back to normal after severe water damage.

Water damage is never a good thing for a home, but severe damage from a flood or a major leak is even worse. The good news, though, is that professional water and flood restoration pros are available to help you through the steps of a successful cleanup process. From initial assessment to professional humidity control procedures, these experts will be able to get your home dried out and restored to a stable state in a timely and thorough manner.

When your home has been severely damaged by water, the first thing to do is to get a water damage restoration professional into the building to perform a comprehensive assessment of the situation. These experts have both the knowledge and the tools to catalog the full extent of the damage, especially when it comes to issues that you can't see. They will also be able to identify burgeoning problem areas--such as a compromised structural element--and will be able to create a restoration plan that targets the most vital areas first so that your home does not sustain any more damage.

Once your restoration team has assessed the situation and designed a plan, they will proceed through a targeted process of water extraction, drying, and home humidity control. The various steps of this water removal process are key. Not only will they get rid of any standing water that has collected, but they will also extract water from porous materials (drying) and from the air (humidity control). A restoration team won't just get rid of the water you can see--they'll use every resource at their disposal to remove all excess moisture from your home in a comprehensive way.

Once the moisture removal steps are dealt with, the actual water restoration work can start. Your restoration pros will do everything they can to make sure your home looks and feels as close to its original state as possible, including:

* Disinfection and mold cleanup
* Deodorizing
* Stain removal
* Contents pack outs and storage

Restoration work means much more than just water or moisture control. It actually means restoring your home to its pre-damage state. Once your home water damage restoration professionals are done, you should notice almost no difference between your home before and after the damage occurred.

The first step in water or flood damage restoration services is assessment and planning, followed by water extraction, dehumidification, and then comprehensive restoration work. When your restoration pros are through, your home will be as close to its original state as it can possibly be.

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Minimizing the Damage - Tips For Handling a Home Flooding Emergency

Homes can get flooded for a variety of different reasons: natural disaster, broken water pipes, snow melt, and many more. Regardless of how the water got there, it is absolutely essential to get it out as soon as possible. Here are some tips that will help you handle a home flooding emergency with a minimal amount of damage.

Safety First

Make sure that all family members are safe and accounted for: no matter how much you value your belongings, your loved ones are the only things that are absolutely irreplaceable! If you have small children, make arrangements for them to live elsewhere while you tend to clean-up efforts. Even if your water damage is confined to just one area (such as the basement), you need to turn off your gas and electrical supply immediately for optimum safety. Once your gas is turned off, do not attempt to start it up again yourself: leave it to a utilities professional.

Ventilate

To minimize dangerous and possibly toxic mold and mildew growth, start ventilating your house as soon as possible, even while you still have standing water. Open all the windows in your house and let as much air in as safety allows.

Photograph Everything Then Salvage

Before undertaking salvaging efforts, make sure to take plenty of photographs to use as proof for your insurance company: proper documentation will be essential if you plan on filing a claim. Prioritize the importance of your belongings, and start salvaging the most important hard-to-dry items first such as photographs.

Call a Disaster Cleanup Service Immediately

Most experts agree that severe water damage sets in within 48 hours, so it is critical to contact a disaster cleanup service in your area immediately. They will get rid of standing water using the latest technologies, repair and restore existing structures, and advise you on how to best salvage your precious possessions. They will dry and disinfect your home, making it a safe sanctuary for your family again. Cleaning up after a flooding incident can be overwhelming as well as dangerous: a disaster cleanup service will be a valued ally in helping you get your life back to normal.

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Five Ways to Keep Your Cool During Home Remodeling

Just the words home remodeling can easily conjure up stress in even the most relaxed individual. As exciting as it is to have a completely renovated space of your dreams, the actual construction process can be quite stressful. By following these five tips, you can keep your cool during the process.

Stay Organized

One surefire way to rapidly increase your stress level is to misplace paperwork. Be sure to keep a project file that houses key documents such as specifications, any drawings or plans, communications between yourself and the contractor, the construction agreement, lien releases, estimates, and any other agreements with third parties. Having a project file keeps these documents all in one place, ready when you need them.

Make a Backup Plan

Establish your primary goals, focusing on what you want to accomplish during the remodeling process. From that list, choose the goals that are most important. Narrow it down even further by selecting the ones you feel are absolutely essential. If time or budget constraints become a factor, you will need to quickly adjust your plans to reduce wasted time and money.

Retreat to the Outdoors or Embark on a Getaway

If you are staying home during a renovation, an outdoor space to retreat to can help prevent undue stress. A comfortable outdoor space can be a spot to relax, an escape from the mess and craziness. If at all possible, plan to be away on vacation or live elsewhere during the project. Doing this prevents your family from the constant exposure to dust and the chaos that comes with a renovation. However, be prepared to have frequent check-ins with your contractor via phone, and be sure that the contractor has a reliable way to reach you at any time.

Take Before Photographs

The finished product will look even more amazing when compared to "before" pictures. Be sure to take several before photographs as well as some photos documenting the process to show how much the space has transformed.
Establish a Storage Area

Rather than having tools and materials strewn about, create a storage area where workers can store tools and supplies. An organized storage area will also prevent potentially hazardous materials and dangerous tools from becoming lost or accessed by children or pets.

By following a few easy tips, you can stay relaxed during the home remodeling process. Choosing contractors and other trade workers that are reputable and trustworthy can also alleviate much of the stress involved. Be sure to find individuals who listen to your ideas, who have experience delivering the kinds of results you're looking for, and who are focused on open communication. Make sure you and your contractor are on the same page. With open communication about expectations, you can live in the home of your dreams without losing any hair during the remodeling process.

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Fire Damage Restoration Is The First Step Towards Tomorrow

When smoke and flames consume a residence, trying to pick up the pieces and return to a normal life may seem like an impossible task. Fire damage restoration is the all-important first step in the process of rebuilding the structure and making it a livable space once again. The process of remediation after this kind of loss is time-sensitive and involves a number of steps. Finding a professional organization to perform this process can lessen financial stress and help property owners return to the home that they love.

Time Is Of The Essence

Fire damage restoration is a time-sensitive process. The passage of time will increase the impact in terms of the harm to property and belongings and the cost to return them to their former state. The initial impact of the flames is obvious; charred items show the results of the event. Water and chemical agents that were used to tamp down and contain the event also leave behind traces of how they were applied. However, there are other elements, less apparent but no less critical, that can dramatically increase the level of harm that has occurred.

The residual effects following a combustible event begin within minutes of the flames being doused and the smoke being cleared. Soot, ash, and odors can combine to discolor surfaces; corrode metallic objects, such as appliances and plumbing fixtures; and permanently stain fabrics, such as clothing and upholstery. As time passes, the long-term impact can be felt both in financial and emotional terms. Beginning the recovery process as soon as possible will help reduce the cost and the time required to begin a return to normalcy.

What Is Involved

A professional fire damage restoration team follows a number of steps in achieving the goal of returning the affected property to its former state. Below are highlights of this process.

Securing The Site

After a professional team is called to a location and performs an initial assessment, the location will be secured from the elements. This may involve windows and damaged walls being boarded up. If there is damage to the roof of a structure, a roof tarp may also be installed to prevent the elements from causing additional harm. It is important to note that protective clothing is utilized during the entire operation as team members can be exposed to potentially harmful elements that resulted from the occurrence.

Initial Removal Of Flame Retardant Items

Water and chemical agents used to control the event need to be removed from the location before additional work can be performed. Drying elements, such as dehumidifiers, are brought in to expedite the process. Large fans and other air moving devices will improve ventilation and make the area both easier and safer to perform the remediation.

Removing And Cleaning

The next phase of the procedure involves removing the residual soot and smoke odors from the premises. This is one of the most comprehensive steps, as it involves a thorough cleaning of all surfaces including walls, ceilings, floors, fixtures, and appliances. During this time, additional estimates can be made as to what can be restored and what must be replaced.

Sanitizing and deep cleaning will help bring items back to the condition that they were in before being damaged in the event. This step can also result in significant cost savings both to the homeowner and the insurance company involved.

Restoration And Replacement

The final step in fire damage restoration is dealing with any structural damage. Installing new flooring, repainting, and similar activities will be undertaken at this time. If portions of the property need to be rebuilt, this can also be completed during this phase.

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How to be a Savvy Consumer

Learn some of the ways you can be a savvy consumer in this video

Water Damage Restoration - What Are Your Options?

If you have been confronted by water damage in your house or commercial property, you will be best advised to hire the services of a professional fire and water restoration company. Though the restoration is something that you can achieve on your own, there is too much at risk to take it up as a do it yourself project. Here are some highlights about the services that a well established fire and water restoration company will be able to provide.

• Available 24/7 - The best fire and water restoration companies will operate throughout the day and night. Time is of the essence when it comes to water damage restoration and lost time will often result in dramatically increased losses and additional restoration expenses. Shut off the water supply that caused the flooding and call a professional water damage repair company as soon as you can


• Expert help with insurance claims - The fire and water control and clean-up company is more than just a professional service to restore your home. The restoration company will often award you an insurance specialist who will help you with the insurance claims process along the way. Ideally, claiming insurance should be easy for homeowners who have suffered property damage although the reality is that the insurance company will do anything to give you a check with a lower amount than required. Having professional help in the form of an insurance specialist will save you a lot of stress and effort and will also get you that check that will cover all the restoration expenses.


• Professional equipment - restoration companies will have several commercial grade machines such as dehumidifiers, blowers, truck mounted water extraction units, portable water extraction units, moisture gauges, humidity gauges and so on that will help them remove the water and restore your property in the fastest way possible. If you approached the process on your own, it will take you a very long time as you will generally have just one dehumidifier or just one blower which might not even be powerful enough to do the job in the first place.


• Technical know how - This is where water damage control and clean-up companies offers the most value. It will take you several hours of research and learning to figure out the best restoration plan for you house while a professional restoration company will often have years of experience on their hands. Their experience and their expertise will allow them to immediately go to work on restoring your property in the most time efficient and cost efficient manner. They will also be able to advise you about potential problems with the construction of your house that might lead to future water damage problems.

Thus, in conclusion, it is advised that you call for the services of a water damage restoration company if you haven't done so already. The sooner your call, the lesser your losses will be. Water damage restoration companies will also guarantee you that their repair estimates will be accepted by the insurance company which means that you have almost nothing to lose by hiring professionals.

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Questions To Ask Your Water Damage Contractor

When home owners are navigating the unfortunate circumstance of major water damage in their home, it is critical that they choose a qualified and competent water restoration contractor. After all, this is their home and most likely the most valuable asset that they own, so it is a must to make sure that the water damage company that they choose is capable, reputable and trustworthy. In many cases, emergency water mitigation service involves a high level of specialized knowledge and scientific methodology. Water damage occurs fairly simply; various structural materials and personal property becomes saturated by water. However the cleanup and dry down process can be quite complex depending on a multitude of variables that make up each unique flood emergency equation. Now, let's go through some important questions that you should ask any water restoration contractor you are thinking of hiring when flood damage befalls your home:

Does your company hold water mitigation certification with the IICRC (Institute of Inspection, Cleaning and Restoration Certification)?

The IICRC is the training and certification agency that is the foremost authority for the water restoration industry's best practices and guidelines. If the flood services contractor you are talking to doesn't have IICRC certification then there is a very high probability that they are not going to properly cleanup and dry down your home, and it will only be a matter of time until you have an even bigger mold/microbial problem on your hands. Properly trained technicians will know how to thoroughly dry all affected structural materials, which will eliminate the chance of unwanted microbial growth.

Do you have a state general contractor's license?

This is a question that applies only to water restoration companies that not only carry out the water mitigation (cleanup, extraction, demo, drying, sanitizing), but alto the re-construction (all repairs to deliver pre-loss conditions). If your contractor is only providing the mitigation, then they don't need a GC (general contractors license), but if any repairs are going to be made, then yes, they need it.

Do you have de-humidifiers as well as air movers (fans)?

Although not every single flood damage restoration job requires de-humidifiers, it is only a fraction of them that are small enough in scope that don't need them. Furthermore, if the company trying to earn you business doesn't own any de-humidifiers then that would indicate that they are most likely not a serious or fully qualified water restoration company. Ultimately, the answer to this one should be yes if you are dealing with a reputable restoration contractor.

Do you bill me or my insurance company?

As long as your water loss claim has been approved by your insurance carrier, then any legitimate and certified water restoration contractor should send the final bill to your insurer using Xactimate. Sometimes you may have to settle the deductible with your contractor, but all other billing should be issued to your insurer. Any discrepancies on the bill should be settled between your contractor and the insurance adjuster handling the claim, without the involvement of the insured.

How long will it take for the property to become dry?

Generally speaking, the dry down process should last 3-4 full days for most residential flood losses. Unless there are abnormal or extenuating circumstances, you should be weary of unethical practices if your contractor is trying to justify longer than the 3-4 day time period for dry down. In most water mitigation bills, the drying equipment (air movers, de-humidifiers) are the main driver in the overall cost, so this is the area that dishonest contractors will try to inflate.

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Your Home and Wildfire. Choices That Can Make a Difference.

Extreme wildfire conditions and loss of life and property are increasing. Residents play a key role in reducing the risks.